real talk.

TO SECURE YOUR APPOINTMENT

Your credit card information is required- it will be safely collected & stored with Square when you request your appointment online or when you schedule by email. Charges will only occur if Cancellation, Rescheduling, or Late Arrival Fees apply (please see below).

POLICIES

CANCELATIONS & RESCHEDULING

In order to provide the best possible scheduling options to all guests, 24 hours advance notice is required should you need to cancel or reschedule your appointment. Rescheduling or cancelling an appointment with less than 24 hour notice, or failing to arrive to a scheduled appointment, will result in a Cancellation Fee equal to approximately 50% of the service price.

LATE ARRIVALS

Services for clients running late will be adapted to fit the remaining appointment time without adjustment to pricing. Clients arriving more than 10 minutes late may need to be rescheduled and Cancellation Fees will apply.

GUEST SATISFACTION

ADJUSTMENT POLICY

I want you to love your hair! If you are having challenges with your cut & color, let me know within 7 days of your visit and I am happy to correct the issue at no additional charge.

PRODUCT EXCHANGE POLICY

Should you make a retail purchase you are unsatisfied with, let’s find something better! To initiate a product exchange at full credit, simply notify me within 7 days of your initial purchase and return the retail item at your next appointment